FAQs

How long does shipping take?

Delivery time depends on destination and shipping service. Tracking is provided when available.

Do you offer free shipping?

Yes. Standard shipping is free on orders over $80.

Can I return my order?

Eligible items can be returned within 30 days of delivery. Please see our Returns & Refunds page.

How can I track my order?

Use the tracking information sent after your order ships. If you need help, contact us with your order number.

How can I contact Lihon?

Use our Contact page and include your order number when your question is about an existing order.